Toothpaste Production Line
FAQ
1. Are you a factory?

A: Yes we are a factory with more than 25 years manufacturing experience.One is in Jiangsu Province, Another is in Guangzhou next to our office.

2. I’m new in our industry,but I’m planing to set up a factory what can I do?
A: We offer one-stop solutions, recommending the most suitable equipment based on your specific needs, and providing customized machines and production lines. In addition to product recommendations, we also offer on-site services, including factory visits to help you better understand production processes and workflows. We provide comprehensive technical support, with engineers available to install machines at your factory and train your team. Our after-sales service includes a one-year warranty, and even after the warranty period, we will continue to offer permanent support.


3. How long is your warranty?After warranty what if we encounter problem about the machine?
A: Our warranty is one year. After warranty we still offer you lifetime after-sales service,anytime you need we are there to help.If the problem is easily to solve we will shoot a solution video for you. If video doesn’t work out we will send engineer to your factory.4. How can you control the quality before delivery?
A: First,our component/spare parts providers test their products before they offer components to us. Besides, our quality control team will test machines performance or running speed before shipment. We would like to invite you come to our factory to verify machines yourself.If your schedule is busy, we will take a video to record the testing procedure and send the video to you.

5. Are your machines difficult to operate? How do you teach us using the machine?
A: Our machines are fool-style operation design very easy to operate. Besides before delivery we will shoot instruction video to introduce machines functions and to teach you how to use them. If needed engineers are available to come to your factory to help install machines test machines and teach your staff to use the machines.

6. Can I come to your factory to observe machine running?
A: Ja, customers are warmly welcome to visit our factory.