Toothpaste Production Line
FAQ
1. Êtes-vous une usine?

UN: Oui, nous sommes une usine avec plus de 25 years manufacturing experience.One is in Jiangsu Province, Un autre est à Guangzhou à côté de notre bureau.

2. I’m new in our industry,but I’m planing to set up a factory what can I do?
UN: We offer one-stop solutions, recommending the most suitable equipment based on your specific needs, and providing customized machines and production lines. In addition to product recommendations, we also offer on-site services, including factory visits to help you better understand production processes and workflows. We provide comprehensive technical support, with engineers available to install machines at your factory and train your team. Our after-sales service includes a one-year warranty, and even after the warranty period, we will continue to offer permanent support.


3. Quelle est la durée de votre garantie?After warranty what if we encounter problem about the machine?
UN: Notre garantie est d'un an. Après la garantie, nous vous offrons toujours un service après-vente à vie,anytime you need we are there to help.If the problem is easily to solve we will shoot a solution video for you. If video doesn’t work out we will send engineer to your factory
.4. Comment pouvez-vous contrôler la qualité avant la livraison?
UN: D'abord,our component/spare parts providers test their products before they offer components to us. En plus, our quality control team will test machines performance or running speed before shipment. We would like to invite you come to our factory to verify machines yourself.If your schedule is busy, nous prendrons une vidéo pour enregistrer la procédure de test et vous enverrons la vidéo.

5. Vos machines sont-elles difficiles à utiliser? Comment nous apprenez-vous à utiliser la machine?

UN: Our machines are fool-style operation design very easy to operate. Besides before delivery we will shoot instruction video to introduce machines functions and to teach you how to use them. If needed engineers are available to come to your factory to help install machines test machines and teach your staff to use the machines.

6. Puis-je venir dans votre usine pour observer le fonctionnement de la machine?
UN: Oui, les clients sont chaleureusement invités à visiter notre usine.